Privacy Policy

Effective Date: 01-01-2025

At SMART CV, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://smartcv.co.za) and use our services.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, and any other details you provide when creating your CV or contacting us through the website.
Payment Information: When you purchase a custom CV, we collect payment details (e.g., credit card information) through a secure payment processor. We do not store your payment details on our servers.
Usage Data: We may collect information about how you use our website, including your IP address, browser type, and pages visited, to improve our services and user experience.

2. How We Use Your Information

We use the information collected to:

Provide and personalize the services you request, such as creating your custom CV.
Process payments for our services.
Communicate with you regarding your order or any inquiries.
Improve our website and services based on your feedback and usage data.

3. Data Protection

We are committed to protecting your data. We use secure methods (such as encryption) to protect your personal and payment information during transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: We may share information with trusted third-party service providers (e.g., payment processors) who assist us in delivering our services. These third parties are required to protect your data and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as to comply with a court order or government regulations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that allow us to remember your preferences and improve our website’s performance.

You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request the deletion of your information, subject to any legal requirements to retain data.

To exercise any of these rights, please contact us at the email address below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: info@smartcv.co.za